Maintained for real websites
Hitsteps has kept evolving across website platforms, browser changes, analytics shifts, and store workflows.
See where visitors come from and what they do next
Follow visitor journeys, compare traffic sources, and spot drop-offs with real-time analytics, heatmaps, and funnels.
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WordPress, Shopify and GTM ready
Why Hitsteps
Understand what visitors do, then help them act
Hitsteps brings AI answers, live analytics, behavior insights, chat, and uptime checks together so you can understand what is happening and respond while it still matters.
Live visitor feed
Watch visitors arrive, move through pages, trigger goals, and return across devices in real time.
Heatmaps and page analysis
See which links, buttons, and page elements get attention so you can improve the parts that drive conversions.
Live chat in context
Start a conversation while you can still see the visitor's source, location, device, and current page.
Uptime monitoring
Get notified when your site goes down and keep analytics, support, and reliability in the same place.
AI and real-time web analytics for every visitor journey
Hitsteps lets website owners ask questions of their analytics, then inspect live visitor tracking, session context, heatmaps, referrer reports, campaign insight, live chat, and uptime evidence in one dashboard.
Real-time website visitor tracking
See current visitors, pages, referrers, devices, locations, campaigns, and returning visitor history as activity happens.
Website heatmaps and click analytics
See which page elements visitors click, find ignored calls to action, and connect page analysis to the wider visitor journey.
Website statistics and web stats
Track visitors, visits, pageviews, popular pages, traffic sources, devices, locations, goals, and longer-term trends.
Product proof
Understand your visitors. Take action with confidence.
Use it when you need live visitor context, practical installation routes, and action tools around the traffic you already have.
Works where your site already lives
WordPress, Shopify, Wix, Google Tag Manager, HTML, CMS, commerce, browser, and desktop setup paths are documented from one hub.
From tracking hit to next action
Live dashboard, visitor profiles, heatmaps, chat, Segments, uptime, reports, and alerts stay connected after tracking is installed.
Conversational web analytics
Use AI your way: inside Hitsteps or in your own assistant
Use Hitsteps AI inside the dashboard, or connect the free Hitsteps MCP Plugin to your own compatible AI assistant for conversational web analytics.
Hitsteps AI inside your dashboard
No separate AI assistant or MCP setup is required. Open the AI page and ask about your analytics. Hitsteps AI is included with Growth and higher plans; eligible Free and Starter accounts can activate a seven-day trial.
MCP Plugin for your own AI assistant
Connect a compatible assistant you already use through the Hitsteps MCP Plugin. MCP access is available on every Hitsteps plan, including Free.
Easy setup
Install Hitsteps where your site already runs
Start with a plugin or tag manager and get your first visitor data without rebuilding anything.
Feature highlights
Everything your team needs to spot opportunities faster
Live Visitor Intelligence
This is your control panel for real-time website statistics. The Live Dashboard provides real-time website analytics and tracking of your online visitors. Discover their country, how they found you, what page they are viewing, and much more, all on one page. We also show you how many visitors are on your website, the number of page views you've had, recent traffic sources, search keywords, and a geolocation map.
Live Support With Visitors
The online chat feature allows your website visitors to interact directly with you when you are signed in to your Hitsteps account. The online chat widget can be an excellent sales feature because you can answer a customer's questions in real time. Our dashboard allows you to see who is online and initiate a chat with them. While chatting, you can see a preview of their message while they are still typing, before they click the send button, and you can see which page they are viewing.
Browsers Used
It's important for all website owners to know which browser is most popular among their visitors. If your website does not display well in a particular browser, such as the Facebook in-app browser, but displays well in Google Chrome, you will lose a lot of traffic from Facebook visitors.
Live Map
Our Live Map automatically refreshes to show your current online visitors' locations using our accurate city-wide geolocation service on a world map. You can drag and zoom.
Detailed Information
You can 'zoom in' on individual visitors and get a detailed report on where they are from, their system settings, what link referred them to your website and their navigation path through your website. You can view recent visitors and click the magnifying glass beside each to zoom in on them. Detailed reports are very powerful tools, and one of the most advanced features Hitsteps offers. It allows you to view details of everything on your stats and view visitors relating to them.
Cross-device users
Hitsteps creates a unique profile and tracks when the same user accesses your website across smartphones, tablets, and desktop computers. Classic analytics may track the same user as a new visitor if they come from an advertisement using a smartphone, register on your website, then log in to your site via tablet and make a purchase. As a result, you may get an inaccurate understanding of your ad performance. Our WordPress and Shopify plugins already have cross-device tracking built in; other users can integrate this feature with a small piece of code.
Ready when you are
Start watching real visitors in real time
Start your 7-day trial7-day Pro trial. No card needed. See real traffic before choosing a plan. Compare plans
More integrations and apps
Integrations
Connect Hitsteps to the tools you already use
Use plugins, browser extensions, and desktop integrations to keep analytics and live chat close at hand.
WordPress Analytics
Detect returning logins and receive customer insights by email from contact forms and WooCommerce orders. Live chat widgets are included.Get your plugin here.
Shopify Analytics
Fully automated, with no manual editing. Enhance your store with in-depth insights into customer behavior. Control the live-chat widget position. Install it on your shop here.
Chrome Integration
Get the Hitsteps addon for Google Chrome to quickly see your website dashboard at a glance and receive chat and Segment notifications everywhere on your desktop. Get it now.
macOS Integration
Have Hitsteps right in your macOS menu bar, so you can see how your website is doing and receive chat and Segment notifications even when the Hitsteps website isn't open. Download.
Hitsteps mobile app
Keep live visitors, alerts, and website analytics with you on iPhone, iPad, and Android.
Google Tag Manager
Google Tag Manager makes tracking-code management convenient. We work smoothly with Google Tag Manager and support all of its features. See instructions.
Firefox Integration
Get the Hitsteps extension for Mozilla Firefox to stay online in chat whenever you are not idle at your computer and receive chat notifications as customers message you. Enhance your Firefox experience now.
ImpressPages Analytics
A simple yet powerful package for ImpressPage users, which allows to view heatmaps directly when editing a page, and configure your analytics easily. Get it from marketplace.
Edge & Opera Integration
Hitsteps provides an extension for popular browsers, so you can receive chat notifications as customers message you and notifications about Segment matches. Go for it.