Real Time Website Tracking Privacy Policy

Privacy Policy

This privacy policy define how Hitsteps uses and protects any information that you give Hitsteps when you use this service.
Hitsteps is committed to ensuring that your and your visitors privacy is protected.
Hitsteps may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30 September 2015.
What we collect
We collect following information from you or your visitors, and use it only in your own account for your own display and for us to contact you may you wish to get enquiry from us:

    • Name and email
    • Contact Information, including email address and phone number
    • Estimated geographic information from our IP to Location partners.

    Why we collect this information
    Our service consists of analytics, and CRM. by collecting this informations we can have a strong CRM based on analytics data, which you can access when you visit your dashboard, here is detail of uses:

    • Internal record keeping for when you want to contact or follow up with a visitor of yours
    • Internal record keeping for when you open a ticket with us

    Security of collected data

    We are committed to ensuring that your information is secure. Our database is seperated into layers, where only authorized staff have access to all the data and developers work in a simulated area which is using a dummy database.
    Furthermore, our servers are protected behind CloudFlare's firewall and softwares are secured via latest security updates and patches and latest security tweaks.
    All passwords are salted and hashed to ensure no cleartext password is transmitted and our service redirect you to HTTPS by default which will encrypt all input and output data, unless you manually type URL and remove HTTPS part of URL.

    How we use cookies
    A cookie is a small file which asks permission to be placed on your computer's hard drive, it is highly secured by web browser and there is no way a website can access other files except their own cookie. Our service depend upon cookie to determain returning visitors and enable a consistancy between pageviews. A cookie will hold information about a user. so when you login to your dashboard, we use cookie to store a unique ID in your computer, so when you switch to next page, our server identify you are authorized user and enable access to content for you. Additionally, our server process your and your visitors analytics data (geographic, pageviews, ...) and store them into cookie to avoid further processing for each pageview, therefor increase performance of the service.

    Links to other websites
    Our website may contain links to other websites without our consent. Links are automatically gathered by our analytics engine and displayed to you based on your visitors activity. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

We hate spam, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, you can unsubscribe from promotional emails at any time.

COOKIE POLICY

Hitsteps uses cookies to help us track how you are using the system, diagnose problems and to provide the best browsing experience for you.