Enhanced Chat Reports

Have you ever received an email from your visitors and you wish that you could instantly see which pages they look at period to sending email to you, so that you can understand the problem from their point of view and answer their question more efficiently? Hitsteps is here to help you!

Hitsteps contact form visitor views analytics is no longer limited to our WordPress plugin and now has been extended to our live chat support system.

This change has been applied to all of our customers account and now you will receive an email report with visitor full detail, each time a visitor have conversation with you via our chat system.

Keep up the good support for your website!

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Ninja Forms Contact Form Analytics is supported too!

It was an exciting day few days ago when we announced our WordPress hitsteps web analytics plugin no longer only provide analytics on the web, but it also integrate it for Gravity forms and Contact form 7, and today we have took one more step forward.

We have received many request from those of you who use Ninja Forms, and we listened! We just integrated Ninja Forms contact forms into our plugin, so you can drop hitsteps widget into your forms and receive full analytics information of users who submitted the form, including full pageview paths.

Download/Update to our latest WordPress plugin to have this feature enabled in your website.

Let us hear your feedbacks about this, enjoy!