What it takes to be best web analytics solution available?

Hitsteps do provide free license for most complicated features and we do it for a reason. More users will lead to more feedbacks and ultimately lead to more quality platform for everyone.

We have based direction of hitsteps analytics based on our users feedback. Ask for it and you shall receive. If you don’t see a feature in hitsteps, it is just because you haven’t asked for it yet!

You have asked how to add it to your wordpress website, we provided you a comprehensive plugin which not only integrate hitsteps to your WordPress site, but it also add amazing tracking features for your contact and commerce forms.

You asked about Joomla, we provided you with an easy way. We tried to bring it to Drupal, but drupal teams being very strict about rules, we are still working on it. We don’t (DO!) blame it on them!

Those of you who experienced taste of hitsteps on your wordpress woocommerce site are asking for us to add same implementation for Shopify, we heard you and it is on the way!

Feature wise, you asked for heatmap tracking, you got it. Labels, goals and campaigns? Long time ago!

You said you want live chat with visitors? Isn’t it supposed to be a different service than web analytics? No, it is not if it can be integrated with web analytics to provide details of visitor who is chatting with you.

Now, we want to target you again. As an entrepreneur, as a business owner, manager of website in your company, as a webmaster, an internet shop owner or as a blogger, be it WordPress, weebly, tumblr or just a plain html site, what do you want to know about your website visitors? What features do you think are needed and are essential for a web analytics?

We are giving away free lifetime license to most interesting idea, no matter how big your traffic is!
Drop us a message until end of August and you can be our lucky winner.

Happy brainstorming!

Optimized Mobile Chat for your visitors

In additional to Website Analytics, We have polished, renewed and optimized hitsteps chat for your mobile visitors.

As you know, we updated our entire GUI few months back to make it mobile friendly for our users, however, chat dialog for your own visitors was still using old non-responsive codes.

Today, we are proud to announce that you can chat with your visitors who browse on a mobile phone without making them go nut!

Thanks to our friends at mobilution.io who helped us identify this problem.

Jetpack Contact Form Analytics

We have received many positive responses from you when we first launched WooCommerce order analytics, Ninja form, Gravity forms and Contact form 7 email analytics last month, and today we are excited to announce Integration with Automattic Jetpack for WordPress.

Grab Hitsteps latest WordPress plugin and it will automatically integrate visitor IP address, Visitor name (if they registered or leave comment), Device info, Visit path and much more in your incoming emails.

If you not willing to receive analytics informations, but want to use hitsteps, you can turn this feature off in WordPress Setting of Hitsteps.

WooCommerce Integration

Hitsteps now Integrate with Contact form 7, Ninja Forms and Gravity Forms as well as WooCommerce New Order Emails in WordPress, so you will receive your customer full detail including IP Address, Location, Device and Browser Info, also their First Visit date and time, first referrer and first landing page, and list of their recent pageviews in your email when they buy from you or contact you!

Knowing source of your true customers never been easier. Helping and answering your visitors question could be more accurate and helpful when you know which pages they see before contacting you.

Grab your updated copy of Hitsteps WordPress plugin from here

Ninja Forms Contact Form Analytics is supported too!

It was an exciting day few days ago when we announced our WordPress hitsteps web analytics plugin no longer only provide analytics on the web, but it also integrate it for Gravity forms and Contact form 7, and today we have took one more step forward.

We have received many request from those of you who use Ninja Forms, and we listened! We just integrated Ninja Forms contact forms into our plugin, so you can drop hitsteps widget into your forms and receive full analytics information of users who submitted the form, including full pageview paths.

Download/Update to our latest WordPress plugin to have this feature enabled in your website.

Let us hear your feedbacks about this, enjoy!

Contact Form Analytics

We are proud to release a new product from hitsteps, Contact form analytics!

Please go to WordPress.org and update to newest version of Hitsteps plugin.

Have you ever wish to know more about those who email you from your website? Did you wish that there was an easy way to track those users, know their viewed pages, their device setting, their activity on your site, so that you can answer them and help them better? We are here to help!

If you been using hitsteps before, you know that we have advanced and very detailed web analytics system. Now that we have integrated contact forms with this analytics tool, Hitsteps will not change look of your current forms, it is just an invisible piece of code but it will revolutionize your contact form emails!

Currently we do support Gravity forms and our team is working on Contact form 7 support at moment., Contact form 7 plugins for WordPress. Custom API will be available for developers soon, so that you can integrate it to any website and web service.

Once you install hitsteps analytics plugin and enable hitsteps widget in your contact form, you will be able to have something like above screenshot in all emails send from your website, happy supporting your customers even better than past, from now on!

 

We have switched to HTTPS (and why you should switch too)

5810_https

Hitsteps had HTTPS since beginning when we launch our service two years ago, but now it is default protocol for all new users. All new users who open hitsteps, they will automatically get forwarded to https version of our service. You can choose to view normal HTTP version if you would like to, after you logged in, but that would be your own choice (and we won’t ask you why!)

HTTPS sites will have extra boost for their ranking, it is not some myth SEO science, it is directly quoted by Google’s official blog. It is a rare thing that Google tell businesses how to improve their SEO,  and we are glad that Google announced this one publicly, as it is for goods of our clients, YOU and help have a safer web overall.

over the past few months we’ve been running tests taking into account whether sites use secure, encrypted connections as a signal in our search ranking algorithms. We’ve seen positive results, so we’re starting to use HTTPS as a ranking signal.
Quoted by Zineb Ait Bahajji and Gary Illyes in Google’s blog

so, did you get the hint? What are you waiting for!? contact your web hosting or developer and ask for HTTPS! If you are a hitsteps analytics user, please make sure HTTPS visitors tracking is supported in your current license to avoid missing any hits from being counted.

Hitsteps is faster than ever!

We have implemented few layer of optimization as well as active CDN networks in more than 33 countries around the world.

Our tracking code javascript have been automatically moved to CDN networks and it will load faster for your visitors result in faster load time for your website.

Additionally, all of hitsteps dashboard content will be cached in a CDN just near your location as well as your own browser, so you can expect very fast switching between sections of dashboard.

No matter where you are from, CloudFlare service will detect your location and serve our website to you at fastest speed possible.

Be careful, it is fast. don’t drink and analyze!

Web Analytics Whitelabel API

We are ready to expand and partner with be your new partner. Hitsteps have a new set of API functions that allow you to control almost everything which is related to your whitelabel brand and users under your whitelabel.

Our API command set is in PHP but it get input as POST return all data as JSON which make it up for a peaceful integration with almost every programming languages.

Here is list of commands we are currently offering (As of May 2015): Token based authentication, Search Account by Email, ID or Tracking API Key, Get account info, Get API Key from URL, Get list of tracking websites, Get list of accounts, Change email and password of users, Create a new account, Add a new website for tracking, Activate trial, Activate License for a specific duration, Convert licenses, get list of available plans, Get last 7 days pageviews and visits of websites, get auto-authenticated link to all report pages.

We have a full set of plugins we offer for WordPress and Joomla which we can rebrand them at your request. Are you ready? drop us a hint!

Hablamos Español!

Hola! We welcome a new language to join hitsteps list of languages! We officially support spanish language now.

This change has been applied automatically to all of our spanish speaking customers. You can change dashboard language using a dropdown box which we have put at bottom left of our homepage.

We have went ahead and applied multi-language support for our WordPress plugins, yes that is correct! Now you can have our chat widget and statistics widget in spanish language.

These widgets have ability to auto-detect your visitors location and show proper language to them. So chat interface will be in Spanish language for those who are in spanish speaking countries, German to german speaking countries and English to rest of world. or you can manually set language for them in WordPress Admin Dashboard -> Appearance -> Widgets