Category: News

We have decided to change the way we shown percentage values in hitsteps.

You most probably seen that first item ( e.g. in popular pages section ) is always 100%. Reason behind it was that we calculate percentage value relative to highest hit. We did this back in our private beta times when our customers wanted more contrast between each value.

After some internal discussion and our customers feedbacks, we have decided to change percentage values to be relative to total hits, as a result, represent a better picture of each row.

This change has been applied to your email report and dashboard as of today.

Continue reading Percentage values in Email report and Dashboard pages

If you looked at your analytics data recently and looked at your referral section, probably you have noticed some strange referrals from websites that you cannot identify why they should send you visitors!

We are strictly against spam and automated bots in hitsteps and we are against this method of referral spamming too. as you know, your analytics number and list of online users only reflect your true human visitors and you won’t see bots, spammers and spiders in your web statistics.

These services are not actually sending you real traffic! we have analyzed all traffics coming from them for all of our customers and we noticed a bounce rate of 100%, it means all visitors come through them close website as soon as it is loaded. this is highly unlikely scenario from human-line browsing.

so why they do this? They are actually advertising to you. this way, they can show their name to you in your statistics report. so you get curious and follow up to see who are they and visit their website! so this way they increase their visibility not only in hitsteps, all other analytics such as google analytics, piwik and … too, as they show them as your top referral once they have send enough (useless and bounced!) traffic to you.

We don’t know how they send this traffic to you, but we assure you this traffics are spam and therefore their name in your referral section is spam as well, as a result we have took necessary action to protect our users from spam statistics and continue to provide real human web analytics.

Starting from today, this referrals won’t show up as your online visitor, won’t count as a pageview and won’t show up in your referrals in hitsteps.

If you are only using hitsteps, then you are protected!

Hitsteps had HTTPS since beginning when we launch our service two years ago, but now it is default protocol for all new users. All new users who open hitsteps, they will automatically get forwarded to https version of our service. You can choose to view normal HTTP version if you would like to, after you logged in, but that would be your own choice (and we won’t ask you why!)

HTTPS sites will have extra boost for their ranking, it is not some myth SEO science, it is directly quoted by Google’s official blog. It is a rare thing that Google tell businesses how to improve their SEO,  and we are glad that Google announced this one publicly, as it is for goods of our clients, YOU and help have a safer web overall.

over the past few months we’ve been running tests taking into account whether sites use secure, encrypted connections as a signal in our search ranking algorithms. We’ve seen positive results, so we’re starting to use HTTPS as a ranking signal.
Quoted by Zineb Ait Bahajji and Gary Illyes in Google’s blog

so, did you get the hint? What are you waiting for!? contact your web hosting or developer and ask for HTTPS! If you are a hitsteps analytics user, please make sure HTTPS visitors tracking is supported in your current license to avoid missing any hits from being counted.

We have implemented few layer of optimization as well as active CDN networks in more than 33 countries around the world.

Our tracking code javascript have been automatically moved to CDN networks and it will load faster for your visitors result in faster load time for your website.

Additionally, all of hitsteps dashboard content will be cached in a CDN just near your location as well as your own browser, so you can expect very fast switching between sections of dashboard.

No matter where you are from, CloudFlare service will detect your location and serve our website to you at fastest speed possible.

Be careful, it is fast. don’t drink and analyze!

We are ready to expand and partner with be your new partner. Hitsteps have a new set of API functions that allow you to control almost everything which is related to your whitelabel brand and users under your whitelabel.

Our API command set is in PHP but it get input as POST return all data as JSON which make it up for a peaceful integration with almost every programming languages.

Here is list of commands we are currently offering (As of May 2015): Token based authentication, Search Account by Email, ID or Tracking API Key, Get account info, Get API Key from URL, Get list of tracking websites, Get list of accounts, Change email and password of users, Create a new account, Add a new website for tracking, Activate trial, Activate License for a specific duration, Convert licenses, get list of available plans, Get last 7 days pageviews and visits of websites, get auto-authenticated link to all report pages.

We have a full set of plugins we offer for WordPress and Joomla which we can rebrand them at your request. Are you ready? drop us a hint!

Hola! We welcome a new language to join hitsteps list of languages! We officially support spanish language now.

This change has been applied automatically to all of our spanish speaking customers. You can change dashboard language using a dropdown box which we have put at bottom left of our homepage.

We have went ahead and applied multi-language support for our WordPress plugins, yes that is correct! Now you can have our chat widget and statistics widget in spanish language.

These widgets have ability to auto-detect your visitors location and show proper language to them. So chat interface will be in Spanish language for those who are in spanish speaking countries, German to german speaking countries and English to rest of world. or you can manually set language for them in WordPress Admin Dashboard -> Appearance -> Widgets