Underhållen för riktiga webbplatser
Hitsteps har fortsatt att utvecklas över webbplatsplattformar, webbläsarförändringar, analysskiften och butiksarbetsflöden.
Umami alternative
A hosted Umami alternative with a live visitor view, live chat and heatmaps
Looking for an Umami alternative you do not have to host yourself? Hitsteps is a hosted web analytics service: add one snippet, see who is on your site now and talk to them from the same account. Umami is a clean, privacy-first analytics tool, and a lot of people pick it over Google Analytics for that reason.
The split is simple. Hitsteps gives you a live visitor view on Free, live chat from Starter at $4.99 a month and click heatmaps from Growth at $9.99 a month. Umami is open source and free to self-host; its hosted Cloud plan starts free, and replays and heatmaps there need the $200 a month Business plan (pricing, checked 26 Oct 2026).
Produktbevis
Förstå dina besökare. Agera med självförtroende.
Använd den när du behöver besökarkontext i realtid, praktiska installationsvägar och åtgärdsverktyg kring trafiken du redan har.
Fungerar där din webbplats redan finns
WordPress, Shopify, Wix, Google Tag Manager, HTML, CMS, handel, webbläsare och datorinstallationer är dokumenterade från ett enda nav.
Från spårningsträff till nästa åtgärd
Instrumentpanel i realtid, besökarprofiler, värmekartor, chatt, segment, drifttid, rapporter och varningar förblir sammankopplade efter att spårningen har installerats.
Which one fits your day?
Choose Umami if you want open source code you can run on your own server, a free self-hosted install, or a large free hosted allowance for one site. It also lists funnels, journeys, retention and revenue reports, and since v3.1 and v3.2 session replay and heatmaps (source, checked 26 Oct 2026).
Choose Hitsteps if you want no server to run and a visitor arriving now to be a prompt to act. Open the live visitor view on Free, add live chat on Starter, and get click heatmaps on Growth at $9.99 a month.
Hitsteps vs Umami, checked 26 Oct 2026
| What you need | Hitsteps | Umami |
|---|---|---|
| Hosted, nothing to install on a server | Yes, hosted only. You add a snippet and nothing else | Both: Umami Cloud, or free open source self-hosting (MIT license) on your own server and PostgreSQL database (pricing) |
| See visitors live, one by one | Live visitor view from Free | Realtime activity on the dashboard; its documentation describes the realtime API as stats for the last 30 minutes (docs) |
| Chat with website visitors | From Starter, $4.99 a month | Not listed on its pricing page |
| Click heatmaps | From Growth, $9.99 a month | Cloud Business and Enterprise ($200 a month for Business), or self-hosted v3.2 or later (source) |
| Session recording | No | Yes: session replay on Cloud Business and Enterprise, or self-hosted v3.1 or later, with a separate recorder script (docs) |
| Free plan | Live visitor view, up to 2,000 pageviews a month, 1 site, 14 days of history | Cloud Hobby: 100,000 events a month, 1 website, 6 months of data retention, community support (source) |
| First paid price shown, and trial | Starter, $4.99 a month; 7-day Pro trial, no card | Pro, $20 a month with 1 million events and 20 websites, 14-day free trial (source) |
Umami details come from its pricing, product analytics and replays documentation pages, checked 26 Oct 2026. Umami counts events (pageviews and custom events), Hitsteps counts pageviews, so the free limits are not like for like. Plans change, so check the vendor before you decide.
Where Umami is strong
Umami is open source under the MIT license and can be self-hosted at no license fee, which matters if your team wants full control of where the data lives. Its tracker does not use cookies, and its documentation lists funnels, journeys, retention and revenue reports plus session replay and heatmaps (docs, checked 26 Oct 2026). Its free hosted plan is generous for one small site.
Try the live workflow
Create a free Hitsteps account and open the live visitor view. Your free account includes a 7-day Pro trial with no credit card. After the trial you can stay on Free, which includes the live visitor view, as long as your email is verified and your site fits Free's limits (up to 2,000 pageviews a month, 1 site), or choose a paid plan. To keep talking to visitors after the trial, choose Starter at $4.99 a month.
Hitsteps does not record or replay sessions. The live visitor view shows who is on your site now, and heatmaps show where people click.
Comparing other lightweight analytics tools? Read our Plausible comparison and Fathom comparison, or see how we compare with Heap, Usermaven and GoatCounter.
FAQ
Is Hitsteps a good Umami alternative?
Yes, if you want hosted analytics with a live visitor view and a way to chat with visitors, without running a server. If you want open source code, self-hosting or session replay, Umami may fit better.
Does Hitsteps need self-hosting?
No. Hitsteps is hosted only: you add one snippet to your site and use the dashboard in your browser. Umami can be either hosted on its Cloud or self-hosted.
Does Umami have heatmaps and session replay?
Yes. On Umami Cloud they need the Business or Enterprise plan; self-hosted installs include them from v3.1 (replay) and v3.2 (heatmaps) (source, checked 26 Oct 2026). Hitsteps has click heatmaps from Growth at $9.99 a month and does not record sessions.
Does Umami have live chat?
Chat with website visitors is not listed on its pricing page, checked 26 Oct 2026. Hitsteps adds live chat from Starter at $4.99 a month.
Does either of these tools offer a free trial?
Hitsteps includes a 7-day Pro trial with no card. Umami lists a 14-day free trial on its Pro and Business plans (pricing, checked 26 Oct 2026), and its Hobby plan is free.