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Usermaven alternative
A simpler Usermaven alternative with a live visitor view, live chat and heatmaps
Looking for a Usermaven alternative for a website that does not need marketing attribution and CRM reporting? Hitsteps is hosted web analytics: add one snippet, see who is on your site now and talk to them from the same account. Usermaven is a website, product and attribution analytics tool, and many marketing teams choose it for that reason.
The split is simple. Hitsteps gives you a live visitor view on Free, live chat from Starter at $4.99 a month and click heatmaps from Growth at $9.99 a month. Usermaven prices by the number of tracked events a month and offers a 14-day free trial (pricing, checked 26 Oct 2026).
Preuves produit
Hitsteps est un produit d’analytique maintenu, pas un simple script éphémère.
Utilisez-le lorsque vous avez besoin du contexte des visiteurs en direct, de parcours d’installation pratiques et d’outils d’action autour du trafic que vous avez déjà.
Fonctionne là où votre site existe déjà
Les parcours de configuration pour WordPress, Shopify, Wix, Google Tag Manager, HTML, CMS, e-commerce, navigateur et ordinateur sont documentés dans un seul hub.
Du signal de suivi à l’action suivante
Le tableau de bord en direct, les profils visiteurs, les cartes de chaleur, le chat, les segments, la disponibilité, les rapports et les alertes restent liés après l’installation du suivi.
Which one fits your day?
Choose Usermaven if you run a marketing or product team that wants website analytics together with funnels, customer journeys and attribution reports, and you are happy to pick a plan by monthly event volume (source, checked 26 Oct 2026).
Choose Hitsteps if you run a website or store and want a quick start with a price you can read on one page. Open the live visitor view on Free, add live chat on Starter, and get click heatmaps on Growth at $9.99 a month.
Hitsteps vs Usermaven, checked 26 Oct 2026
| What you need | Hitsteps | Usermaven |
|---|---|---|
| Hosted, nothing to install on a server | Yes, hosted only. You add a snippet and nothing else | Hosted analytics, installed with a tracking snippet (pricing) |
| See visitors live, one by one | Live visitor view from Free | Not listed on its pricing page; Usermaven focuses on dashboards, funnels and attribution reports |
| Chat with website visitors | From Starter, $4.99 a month | Not listed on its pricing page |
| Click heatmaps | From Growth, $9.99 a month | Not listed on its pricing page |
| Session recording | No | Not listed on its pricing page |
| Free plan | Live visitor view, up to 2,000 pageviews a month, 1 site, 14 days of history | 14-day free trial, no credit card required; no permanent free plan is listed (source) |
| How the price is set | Fixed plans: Starter $4.99, Growth $9.99, Pro $21.99, Business $49.99 a month; 7-day Pro trial, no card | By monthly tracked events, so the price rises as your traffic grows (source) |
Usermaven details come from its pricing page, checked 26 Oct 2026. Usermaven counts events (pageviews, clicks, form submits), Hitsteps counts pageviews, so limits are not like for like. Plans change, so check the vendor before you decide.
Where Usermaven is strong
Usermaven goes beyond a traffic dashboard: its pricing page describes website, product and ecommerce analytics, funnels, workspaces for several sites, and a white-label option for agencies (source, checked 26 Oct 2026). If your team needs to tie campaigns to revenue, that is a different job from a live website dashboard.
Try the live workflow
Create a free Hitsteps account and open the live visitor view. Your free account includes a 7-day Pro trial with no credit card. After the trial you can stay on Free, which includes the live visitor view, as long as your email is verified and your site fits Free's limits (up to 2,000 pageviews a month, 1 site), or choose a paid plan. To keep talking to visitors after the trial, choose Starter at $4.99 a month.
Hitsteps does not record or replay sessions. The live visitor view shows who is on your site now, and heatmaps show where people click.
Comparing other analytics tools? Read our Plausible comparison, Heap comparison and PostHog comparison.
FAQ
Is Hitsteps a good Usermaven alternative?
Yes, if you run a website and want hosted analytics with a live visitor view and a way to chat with visitors, with public prices. If you need attribution reports that connect ad spend and CRM revenue, Usermaven may fit better.
Does Usermaven have a free plan?
Its pricing page offers a 14-day free trial with no credit card and lists no permanent free plan (source, checked 26 Oct 2026). Hitsteps Free covers up to 2,000 pageviews a month and 1 site, with a live visitor view.
How is Usermaven priced?
By the number of tracked events a month; a slider on its pricing page raises the price as event volume grows (source, checked 26 Oct 2026). Hitsteps prices are public and fixed: Starter $4.99, Growth $9.99, Pro $21.99 and Business $49.99 a month.
Does Usermaven have live chat or heatmaps?
Neither is listed on its pricing page, checked 26 Oct 2026. Hitsteps adds live chat from Starter at $4.99 a month and click heatmaps from Growth at $9.99 a month.
Can I try Hitsteps without a credit card?
Yes. A free account includes a 7-day Pro trial with no credit card, and you can stay on Free afterwards if your site fits its limits.