Cloudflare Web Analytics alternative

A Cloudflare Web Analytics alternative with live visitors, live chat and heatmaps

Cloudflare Web Analytics is free and privacy-first, which is why many site owners switch it on first. If you now want to see who is on your site right now, tag campaign traffic or talk to visitors, Hitsteps is a hosted web analytics service that adds those pieces with one snippet.

Hitsteps gives you a live visitor view on Free, live chat from Starter at $4.99 a month and click heatmaps from Growth at $9.99 a month. Cloudflare Web Analytics costs nothing; its own documentation says it does not yet support UTM parameters or custom events (checked 26 Oct 2026).

See Hitsteps plans or start a free account.

Painel ao vivo
Prova do produto

Entenda os seus visitantes. Aja com confiança.

Use quando precisar de contexto de visitantes ao vivo, caminhos práticos de instalação e ferramentas de ação ao redor do tráfego que você já tem.

Desde 2013

Mantido para sites reais

Hitsteps continuou evoluindo com plataformas de sites, mudanças de navegadores, mudanças em análise e fluxos de lojas.

Mais de 15 caminhos de instalação

Funciona onde seu site já está

Caminhos de configuração para WordPress, Shopify, Wix, Google Tag Manager, HTML, CMS, comércio, navegador e computador são documentados em um só hub.

Um espaço de trabalho

Do acesso rastreado à próxima ação

Painel ao vivo, perfis de visitantes, mapas de calor, chat, segmentos, disponibilidade, relatórios e alertas continuam conectados depois que o rastreamento é instalado.

Painel ao vivo do Hitsteps com atividade de visitantes e gráficos
Painel ao vivo
Relatório de mapa de calor e análise de página do Hitsteps
Contexto de mapa de calor
Interface de chat ao vivo do Hitsteps conectada ao contexto do visitante
Fluxo de chat

Which one fits your day?

Choose Cloudflare Web Analytics if you want a free, privacy-first view of page views, visitors and page load performance, with no personal data collected from your visitors (docs, checked 26 Oct 2026), and you do not need campaign tags or live visitors.

Choose Hitsteps if you want to act on a visitor arriving now: open the live visitor view on Free, add live chat on Starter, and get click heatmaps on Growth at $9.99 a month.

Hitsteps vs Cloudflare Web Analytics, checked 26 Oct 2026

What you needHitstepsCloudflare Web Analytics
PriceFree plan, then Starter from $4.99 a month; 7-day Pro trial, no cardFree (docs)
See visitors live, one by oneLive visitor view from FreeNot described in its documentation
Chat with website visitorsFrom Starter, $4.99 a monthNo
Click heatmapsFrom Growth, $9.99 a monthNo
Campaign (UTM) tracking and custom eventsTraffic sources and campaigns in the dashboardNot yet: UTM parameters and custom events are listed as unsupported (FAQ)
Data detail and historyFree keeps 14 days of history, up to 2,000 pageviews a month, 1 siteUnsampled for 7 days, then aggregated to about 10%; data available for six months (FAQ)
Number of sites1 site on Free; more on paid plansSoft limit of ten sites per account (FAQ)

Cloudflare details come from its Web Analytics docs and FAQ. Features can change, so check the source before you decide.

Where Cloudflare Web Analytics is strong

It is free, takes minutes to add, and does not collect or use your visitors' personal data. It also reports page load performance from real visits, which is useful if speed is your main concern. Its documentation notes that ad blockers can block the beacon, so counts may be lower than your real traffic (FAQ).

Try the live workflow

Create a free Hitsteps account and open the live visitor view. Your free account includes a 7-day Pro trial with no credit card. After the trial you can stay on Free, which includes the live visitor view, as long as your email is verified and your site fits Free's limits (up to 2,000 pageviews a month, 1 site), or choose a paid plan.

Hitsteps does not record or replay sessions. The live visitor view shows who is on your site now, and heatmaps show where people click.

Comparing other lightweight analytics tools? Read our Plausible comparison, Fathom comparison and Umami comparison, or see free website analytics.

FAQ

Is Hitsteps a good Cloudflare Web Analytics alternative?

Yes, if you want a live visitor view, campaign tracking and a way to chat with visitors. If you only need free page view counts and page speed data, Cloudflare Web Analytics may be enough.

Is Cloudflare Web Analytics really free?

Yes, its documentation describes it as free, privacy-first analytics (docs, checked 26 Oct 2026). Hitsteps also has a Free plan, with limits of 2,000 pageviews a month and 1 site.

Does Cloudflare Web Analytics support UTM parameters?

Not yet. Its FAQ says it does not log query strings and lists UTM support and custom events as not available (FAQ, checked 26 Oct 2026). Hitsteps shows traffic sources and campaigns in the dashboard.

Do I need to use Cloudflare to run Hitsteps?

No. You add one snippet to your site, wherever it is hosted. You can run both tools side by side while you compare them.

Does either of these tools offer a free trial?

Hitsteps includes a 7-day Pro trial with no card, and keeps a Free plan after it. Cloudflare Web Analytics is free, so there is no trial to take.