Cloudflare Web Analytics alternative

A Cloudflare Web Analytics alternative with live visitors, live chat and heatmaps

Cloudflare Web Analytics is free and privacy-first, which is why many site owners switch it on first. If you now want to see who is on your site right now, tag campaign traffic or talk to visitors, Hitsteps is a hosted web analytics service that adds those pieces with one snippet.

Hitsteps gives you a live visitor view on Free, live chat from Starter at $4.99 a month and click heatmaps from Growth at $9.99 a month. Cloudflare Web Analytics costs nothing; its own documentation says it does not yet support UTM parameters or custom events (checked 26 Oct 2026).

See Hitsteps plans or start a free account.

实时仪表盘
产品证明

Hitsteps 是一个持续维护的分析产品,不是一次性脚本。

当你需要实时访客上下文、实用安装路径,以及围绕现有流量的行动工具时,请使用它。

自 2013 年以来

为真实网站持续维护

Hitsteps 一直随着网站平台、浏览器变化、分析方式和商店工作流持续演进。

15+ 种安装路径

适配你的网站所在平台

WordPress、Shopify、Wix、Google Tag Manager、HTML、CMS、电商、浏览器和桌面安装路径,都可从一个中心查看文档。

一个工作区

从追踪访问到下一步行动

安装追踪后,实时仪表盘、访客档案、热力图、聊天、细分群体、正常运行时间、报表和告警会保持联动。

Hitsteps 显示访客活动和图表的实时仪表盘
实时仪表盘
Hitsteps 热力图和页面分析报表
热力图上下文
Hitsteps 与访客上下文关联的实时聊天界面
聊天工作流

Which one fits your day?

Choose Cloudflare Web Analytics if you want a free, privacy-first view of page views, visitors and page load performance, with no personal data collected from your visitors (docs, checked 26 Oct 2026), and you do not need campaign tags or live visitors.

Choose Hitsteps if you want to act on a visitor arriving now: open the live visitor view on Free, add live chat on Starter, and get click heatmaps on Growth at $9.99 a month.

Hitsteps vs Cloudflare Web Analytics, checked 26 Oct 2026

What you needHitstepsCloudflare Web Analytics
PriceFree plan, then Starter from $4.99 a month; 7-day Pro trial, no cardFree (docs)
See visitors live, one by oneLive visitor view from FreeNot described in its documentation
Chat with website visitorsFrom Starter, $4.99 a monthNo
Click heatmapsFrom Growth, $9.99 a monthNo
Campaign (UTM) tracking and custom eventsTraffic sources and campaigns in the dashboardNot yet: UTM parameters and custom events are listed as unsupported (FAQ)
Data detail and historyFree keeps 14 days of history, up to 2,000 pageviews a month, 1 siteUnsampled for 7 days, then aggregated to about 10%; data available for six months (FAQ)
Number of sites1 site on Free; more on paid plansSoft limit of ten sites per account (FAQ)

Cloudflare details come from its Web Analytics docs and FAQ. Features can change, so check the source before you decide.

Where Cloudflare Web Analytics is strong

It is free, takes minutes to add, and does not collect or use your visitors' personal data. It also reports page load performance from real visits, which is useful if speed is your main concern. Its documentation notes that ad blockers can block the beacon, so counts may be lower than your real traffic (FAQ).

Try the live workflow

Create a free Hitsteps account and open the live visitor view. Your free account includes a 7-day Pro trial with no credit card. After the trial you can stay on Free, which includes the live visitor view, as long as your email is verified and your site fits Free's limits (up to 2,000 pageviews a month, 1 site), or choose a paid plan.

Hitsteps does not record or replay sessions. The live visitor view shows who is on your site now, and heatmaps show where people click.

Comparing other lightweight analytics tools? Read our Plausible comparison, Fathom comparison and Umami comparison, or see free website analytics.

FAQ

Is Hitsteps a good Cloudflare Web Analytics alternative?

Yes, if you want a live visitor view, campaign tracking and a way to chat with visitors. If you only need free page view counts and page speed data, Cloudflare Web Analytics may be enough.

Is Cloudflare Web Analytics really free?

Yes, its documentation describes it as free, privacy-first analytics (docs, checked 26 Oct 2026). Hitsteps also has a Free plan, with limits of 2,000 pageviews a month and 1 site.

Does Cloudflare Web Analytics support UTM parameters?

Not yet. Its FAQ says it does not log query strings and lists UTM support and custom events as not available (FAQ, checked 26 Oct 2026). Hitsteps shows traffic sources and campaigns in the dashboard.

Do I need to use Cloudflare to run Hitsteps?

No. You add one snippet to your site, wherever it is hosted. You can run both tools side by side while you compare them.

Does either of these tools offer a free trial?

Hitsteps includes a 7-day Pro trial with no card, and keeps a Free plan after it. Cloudflare Web Analytics is free, so there is no trial to take.