Website availability monitoring

Know when a monitored website becomes unavailable

Configure uptime checks for important websites or endpoints, review incident history, and route supported alerts to the people who can respond. Check frequency, alert channels, credits, and recovery actions vary by plan and configuration.

  • Run availability checks at the interval offered by your plan
  • Review recorded monitor state and incident timing
  • Configure supported email, SMS, or call alerts when available
Hitsteps uptime monitoring report and availability chart
What it does

Turn a failed availability check into a clear response signal

A monitor is most useful when its target, interval, contacts, and escalation path are deliberate. Hitsteps keeps the observed state and available alert options together so the team can investigate without waiting for a visitor report.

Uptime monitoring sends scheduled requests to a configured website or endpoint and records whether it responds as expected. It can alert a team to observed downtime, but no remote monitor can guarantee that every visitor experienced the same result.

Configured availability checks

Check selected websites or endpoints on the schedule supported by the account rather than relying on manual visits.

Alert routing

Send supported notifications through configured channels. SMS and voice alerts may require an eligible plan and available credits.

Optional recovery actions

Eligible accounts can configure supported DNS failover or SSH actions, which must be explicitly enabled, secured, and tested before use.

Product proof

Hitsteps is a maintained analytics product, not a throwaway script.

Use it when you need live visitor context, practical installation routes, and action tools around the traffic you already have.

Since 2013

Maintained for real websites

Hitsteps has kept evolving across website platforms, browser changes, analytics shifts, and store workflows.

15+ install paths

Works where your site already lives

WordPress, Shopify, Wix, Google Tag Manager, HTML, CMS, commerce, browser, and desktop setup paths are documented from one hub.

One workspace

From tracking hit to next action

Live dashboard, visitor profiles, heatmaps, chat, triggers, uptime, reports, and alerts stay connected after tracking is installed.

Hitsteps live dashboard with visitor activity and charts
Live dashboard
Hitsteps heatmap and page-analysis report
Heatmap context
Hitsteps live chat interface connected to visitor context
Chat workflow
Practical context

An alert is the beginning of incident response

Use uptime results as an external observation, then verify the application, network, DNS, and dependent services before deciding what failed or whether recovery is complete.

Automatic DNS failover or SSH commands can change production systems. Use them only on eligible plans after explicit configuration, least-privilege setup, and controlled testing.
Workflow

Set up an uptime monitor with an actionable response path

Choose the target

Add the public website or endpoint whose availability matters and define the expected check behavior.

Configure checks and contacts

Select the available interval and notification contacts, taking plan limits and channel credits into account.

Test the alert path

Confirm that the right people can receive and recognize a test notification before an actual incident occurs.

Review and refine incidents

Use monitor history to investigate failures, document the response, and adjust escalation or recovery settings carefully.

Use cases

Common uptime monitoring workflows

Revenue-critical pages

Monitor storefronts, checkout entry points, or lead pages where prolonged unavailability can interrupt customer activity.

Operational endpoints

Watch a public application or status endpoint and give the technical team an earlier signal to investigate.

Multi-site portfolios

Keep availability checks for several managed websites near the analytics workflows used for those sites.

Questions and answers

Smart Uptime Reporting FAQ

Clear answers about what this feature reports, how to use it, and where its limits are.

How often does Hitsteps check a monitored website?

The available check interval depends on the uptime feature, selected plan, and monitor configuration. Review the current setting shown when you create or edit the monitor.

Which downtime notification channels are available?

Email may be available alongside SMS or voice options. Channel availability, destination support, and usage credits depend on the account plan and configuration.

Can Hitsteps recover a website automatically?

Some eligible configurations can use supported Cloudflare DNS failover or SSH actions. These actions are optional, plan-dependent, and require secure setup and testing; they cannot guarantee recovery.

Keep exploring

Related Hitsteps features

Connect this report with the surrounding visitor, acquisition, and workflow context.

See it on your own website

Turn smart uptime reporting into a working analytics workflow

Create a free account, install the Hitsteps tracking code, and confirm your first visit before choosing the plan that fits your traffic and reporting needs.

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