Configured availability checks
Check selected websites or endpoints on the schedule supported by the account. Available intervals depend on plan and monitor configuration.
Website availability monitoring
Website uptime monitoring and downtime alerts
Website uptime monitoring watches configured sites and endpoints on a schedule and turns a failed check into a clear signal for your team. Hitsteps keeps availability checks and incident history near the analytics workspace you use for live visitors and traffic.
- Configure an uptime monitor for important public URLs or endpoints
- Receive website downtime alerts through supported channels when a check fails
- Review incident timing and monitor history after an alert
What website availability monitoring means
Uptime monitoring sends scheduled requests to a configured website or endpoint and records whether it responds as expected. It can alert a team to observed downtime, but no remote monitor can guarantee that every visitor experienced the same result.
What it does
What Hitsteps uptime monitoring software includes
Website availability monitoring works best when target, interval, contacts, and response path are deliberate. Checks use multiple scanner locations, but a remote check cannot guarantee every visitor saw the same result.
Website monitoring alerts
Route supported notifications through configured channels. Email may be available alongside SMS or voice. SMS and voice use uptime credits; email and SMS contacts need dashboard verification.
Incident history
Review recorded monitor state and incident timing so the team can document what happened and refine escalation.
Optional recovery actions (eligible plans)
Some eligible configurations can use supported Cloudflare DNS failover or SSH actions. They are optional, plan-dependent, and inactive until dashboard verification. They cannot guarantee recovery.
Product proof
Understand your visitors. Take action with confidence.
Use it when you need live visitor context, practical installation routes, and action tools around the traffic you already have.
Maintained for real websites
Hitsteps has kept evolving across website platforms, browser changes, analytics shifts, and store workflows.
Works where your site already lives
WordPress, Shopify, Wix, Google Tag Manager, HTML, CMS, commerce, browser, and desktop setup paths are documented from one hub.
From tracking hit to next action
Live dashboard, visitor profiles, heatmaps, chat, Segments, uptime, reports, and alerts stay connected after tracking is installed.
Practical context
An alert is the beginning of incident response
Use uptime results as an external observation, then verify the application, network, DNS, and dependent services before deciding what failed or whether recovery is complete.
Automatic DNS failover or SSH commands can change production systems. Use them only on eligible plans after explicit configuration, least-privilege setup, and controlled testing.
Workflow
Set up an uptime monitor with an actionable response path
Choose the target
Add the public website or endpoint whose availability matters and define the expected check behavior.
Configure checks and contacts
Select the available interval and notification contacts, taking plan limits and channel credits into account. Verify contacts in the dashboard.
Test the alert path
Confirm that the right people can receive and recognize a test notification before an actual incident occurs.
Review and refine incidents
Use monitor history to investigate failures, document the response, and adjust escalation or recovery settings carefully.
Use cases
Common uptime monitor workflows
Revenue-critical pages
Monitor storefronts, checkout entry points, or lead pages where prolonged unavailability can interrupt customer activity. Pair alerts with live visitor tracking to see traffic around an incident.
Operational endpoints
Watch a public application or status endpoint and give the technical team an earlier signal to investigate.
Multi-site portfolios
Keep availability checks for several managed websites near the analytics workflows used for those sites. Site and monitor limits depend on plan.
Plans and limits
Uptime monitoring is available on Pro plans and above. Free, Starter, and Growth do not include uptime monitors in the public plan table. Monitor counts, credits, and pricing are listed in features and pricing. Compare plans.
Questions and answers
Website uptime monitoring FAQ
Clear answers about what this feature reports, how to use it, and where its limits are.
How often does Hitsteps check a monitored website?
The available check interval depends on the uptime feature, selected plan, and monitor configuration. Review the current setting shown when you create or edit the monitor.
Which downtime notification channels are available?
Email may be available alongside SMS or voice options. Channel availability, destination support, and usage credits depend on the account plan and configuration. Contacts need dashboard verification.
Does Hitsteps check from more than one location?
Yes. Uptime checks use multiple scanner locations (two or more). A remote check still cannot guarantee every visitor saw the same result.
Can Hitsteps recover a website automatically?
Some eligible configurations can use supported Cloudflare DNS failover or SSH actions. These actions are optional, plan-dependent, require secure setup and dashboard verification, and cannot guarantee recovery.
Which plans include website uptime monitoring?
Pro and above. Compare current monitor and credit limits on features.php#price.
How does uptime relate to analytics?
Uptime sits in the same Hitsteps account as real-time visitor tracking and related reports. Heatmaps are a separate feature available on Growth and above.
Keep exploring
Related Hitsteps features
Connect this report with the surrounding visitor, acquisition, and workflow context.
See it on your own website
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Add website downtime alerts
Add website downtime alerts next to the analytics you already use.