Submission and success rate
Compare submission rate, success rate and visitors who left without submitting over 7, 30 or 90 days.
Form tracking
See where people give up on your forms
Form analytics show how many visitors start a form, how many submit it and how many leave before they finish. Only interaction patterns are tracked, never the values people type.
- Compare submission rate, success rate and visitors who left without submitting over 7, 30 or 90 days
- Filter by device or exact page, then open the recorded visits behind a number
- Entered values are never stored, only how visitors interact with the form
What it does
Find the form that loses people
A form can look fine and still lose visitors. Starts, submissions and exits show where, and the recorded visits behind them show how.
Form tracking measures what visitors do with a form: whether they start it, submit it or leave without submitting. It counts interactions, not what people typed.
Device and page filters
Filter by device or exact page, then open the recorded visits behind a number.
Automatic success detection
Successful submissions are detected automatically. An optional signal from your own code can confirm or correct the result.
Product proof
Understand your visitors. Take action with confidence.
Use it when you need live visitor context, practical installation routes, and action tools around the traffic you already have.
Maintained for real websites
Hitsteps has kept evolving across website platforms, browser changes, analytics shifts, and store workflows.
Works where your site already lives
WordPress, Shopify, Wix, Google Tag Manager, HTML, CMS, commerce, browser, and desktop setup paths are documented from one hub.
From tracking hit to next action
Live dashboard, visitor profiles, heatmaps, chat, Segments, uptime, reports, and alerts stay connected after tracking is installed.
Practical context
Interaction patterns, never typed values
Form analytics do not store what visitors enter. They show how people interact with a form so you can improve it without collecting their answers.
Opening the visits behind a number uses session recording, which stays off until you turn it on for a website.
Workflow
How to review a form
Pick one form
Choose the form that matters most, such as signup or contact.
Read the rates
Compare how many visitors start it, submit it and leave without submitting over 7, 30 or 90 days.
Split by device and page
Check whether the drop is on one device or on one page.
Open the visits behind it
Replay recorded visits to see what happened before people left, then change one thing and compare.
Use cases
Questions form tracking can help answer
Is the form worse on phones?
Filter by device and compare the rates side by side.
Where do people leave?
See how many visitors leave without submitting and open their visits.
Did my change help?
Compare a period before and after an edit to the form.
Plans and trial
Form tracking is part of Experience. It is included with Pro and higher plans and in the free Pro trial for new accounts. Free, Starter and Growth accounts that have paid before can start one 14-day trial from the dashboard. Compare plans.
Questions and answers
Form tracking FAQ
Clear answers about what this feature reports, how to use it, and where its limits are.
Does Hitsteps store what visitors type into a form?
No. Form analytics never store entered values. Only interaction patterns are tracked.
How does Hitsteps know a form was submitted successfully?
Successful submissions are detected automatically. An optional signal from your own code can confirm or correct the result.
Can I look at one page or one device?
Yes. You can filter by device or exact page and open the recorded visits behind a number.
Keep exploring
Related Hitsteps features
Connect this report with the surrounding visitor, acquisition, and workflow context.
See it on your own website
Start free
See where your forms lose people
Create a free account, install the tracking code and check your first form.