Commerce analytics

Ecommerce analytics software for stores

Ecommerce analytics software should connect what shoppers do in the browser with authenticated order facts from your store, without treating a page path as money. Hitsteps Commerce pairs shopping behavior with a verified store provider when your plan and setup allow it.

  • Follow product, cart, and checkout signals in the browser
  • Reconcile journeys with authenticated orders, payments, and refunds when connected
  • Try Commerce free for 14 days
Commerce analyticsTwo connected sources
Browser eventsJourneysProduct, cart, checkout
Verified providerOrdersPayments and refunds
Data Quality & SetupCoverageForward-only status

Two connected sources, one Commerce view

Ecommerce tracking in Hitsteps uses two lanes. Ordinary pageviews alone do not reveal products, carts, checkout steps, or orders.

Browser Commerce events

Product views, cart changes, checkout steps, and purchase signals describe shopping behavior after your storefront integration sends them. Browser data never creates verified orders, revenue, payments, or refunds.

Verified order provider

Authenticated order facts come from Shopify, WooCommerce, your own store server, or another verified billing system. Provider facts remain the authoritative financial lane. Currencies stay separate and are never converted implicitly.

Cart and checkout analytics you can review

Open Commerce from your website dashboard when collection is enabled and coverage exists.

Overview and Orders

Review Commerce activity and verified provider orders, payments, and refunds.

Acquisition and Customers

Review available order-time acquisition context. Orders without a linked visitor still count and remain unlinked; Hitsteps does not guess who a buyer was.

Data Quality & Setup

Check connection and coverage health. Partial coverage shows notices and status instead of hiding the dashboard.

Verify Data Quality & Setup and one new order plus refund before relying on reports. Explore real-time visitor tracking.

Shopify analytics, WooCommerce analytics, and custom stores

WooCommerce analytics

Use a Commerce-capable official Hitsteps WordPress plugin path with provisioned Commerce credentials. Confirm the published plugin version and Data Quality status for your site before treating orders as covered.

Custom storefronts

Call browser Commerce methods after the normal Hitsteps tracker loads. Keep product, variant, SKU, cart, checkout, and journey references stable. Ask Hitsteps to provision site-scoped credentials for verified server collection. Plugins and install options · Contact support.

Forward-only collection and coverage

Each lane starts forward-only from its verified coverage date. Enabling collection never imports older orders. Disabling collection creates a visible gap; re-enabling starts a new coverage period and does not fill missed activity.

After activation, place a new test order and issue a refund. Confirm the order, items, payment state, refund, currency, visitor linkage, and coverage status before relying on Commerce reports.

Product proof

Understand your visitors. Take action with confidence.

Use it when you need live visitor context, practical installation routes, and action tools around the traffic you already have.

Since 2013

Maintained for real websites

Hitsteps has kept evolving across website platforms, browser changes, analytics shifts, and store workflows.

15+ install paths

Works where your site already lives

WordPress, Shopify, Wix, Google Tag Manager, HTML, CMS, commerce, browser, and desktop setup paths are documented from one hub.

One workspace

From tracking hit to next action

Live dashboard, visitor profiles, heatmaps, chat, Segments, uptime, reports, and alerts stay connected after tracking is installed.

Hitsteps live dashboard with visitor activity and charts
Live dashboard
Hitsteps heatmap and page-analysis report
Heatmap context
Hitsteps live chat interface connected to visitor context
Chat workflow

Plans and eligibility

Commerce is included with Pro and above and with your main Hitsteps trial. Try Commerce free for 14 days while your analytics license is active. Your analytics plan stays the same. No automatic billing · One Commerce trial per account A Commerce trial does not renew or replace your analytics license. Features and pricing.

Commerce is not inventory management, tax filing, payment processing, CRM, or automatic currency conversion. For page click context, see the website heatmap tool on Growth and above. Website heatmap tool.

Ecommerce analytics FAQ

Will existing orders be imported?

No. Each lane starts forward-only from its verified coverage date. Enabling collection never imports older orders.

Can browser tracking create verified revenue?

No. Browser data describes behavior, not financial proof. It never creates verified orders, revenue, payments, or refunds.

Do verified orders count without a linked visitor?

Yes. Provider orders still count when no browser journey can be linked; they appear as unlinked instead of being discarded.

Can I correct an order without changing provider evidence?

Provider facts stay immutable. Customer corrections are separately provenanced, reversible audit entries.

Which plans include ecommerce analytics software?

Commerce is included with Pro and above and with your main Hitsteps trial. Try Commerce free for 14 days while your analytics license is active. Your analytics plan stays the same. No automatic billing One Commerce trial per account

Does partial coverage hide the Commerce dashboard?

No. Partial coverage surfaces notices and status rather than blanking the view. Verify Data Quality & Setup before relying on numbers.

Connect shopping behavior to verified store facts

Follow journeys in the browser and verified money from the provider, forward-only from coverage.